We value your privacy and understand the importance of safeguarding your personally identifiable information (information that can identify you, such as your name, address, and phone number) that you entrust to us. Rest assured, we adhere to high standards in protecting your privacy on our website.

At Joy, we employ "cookies" on some of our web pages to provide you with tailored information upon your return to our site. Cookies are identifiers sent by websites to your computer's browser to enhance your next visit to our site. You can configure your browser to notify you when you receive a cookie, giving you the choice to accept or decline it. The data we collect and analyze is used solely to enhance your experience with us.

Regarding third-party advertising, we engage third-party service providers to display ads on our behalf across the Internet, including on this site. They may gather anonymous data about your visits to our website and your interactions with our products and services. This anonymous information is collected using industry-standard technology known as a 'pixel tag,' commonly used by major websites. Importantly, no personally identifiable information is collected or utilized in this process. These third parties have no access to your personal information, such as your name, phone number, address, or email address. If you desire more information about this practice and wish to manage the use of this anonymous data, please refer to our specific reference to booking and e-commerce transactions.

In the context of booking and e-commerce transactions, Joy may collect certain sensitive personal information from you. This may include your name, sex, phone number, billing address, credit card details, and, in the case of a child, their date of birth.

Rest assured, Joy does not sell or trade any of the aforementioned information without your explicit consent.

Here's how we utilize the information gathered from our users, customers, and travelers:

1. Customer information such as name, address, phone number, traveler's name, age, and passport image is shared with relevant service providers, such as airlines and hotels, for the purpose of reservation and booking services. Credit card and net banking details, if ever stored by us, are kept securely and not shared, except when required by third-party private or government security agencies for fraud screening. These details may also be shared with third parties for processing cashback and discounts.
2. Information like phone numbers, email addresses, and billing addresses may be used for promotional purposes, unless the user has opted out of such services.
3. Uploading a profile photo is optional, and Joy does not use or share it for any purpose.

If you choose not to provide this information, you can still visit the Joy website, but you may be unable to access certain features, offers, and services. We take stringent measures to protect the information you share with us. We've implemented technology, security features, and stringent policies to safeguard your personally identifiable information from unauthorized access, misuse, or disclosure. Please contact us at ahmed@appcurate.com to request information about the specific entities that may access your personal information during a transaction.

Joy is committed to continually enhancing its security procedures as new technologies emerge while ensuring compliance with current regulations. Should there be any changes to our privacy policy in the future, we will post them here, along with a new effective date. We encourage you to review our privacy policy periodically to stay informed about our current practices.